Privacy Policy


Introduction

SurgicalShopBD.com (“we” or “us”) is committed to protecting your privacy. This Privacy Policy outlines the types of information we may collect from you, how we use that information, and the steps we take to ensure that your information is kept confidential and secure.

Information We Collect

We collect information from you when you visit our website, place an order, or register for an account. The information we may collect includes:

    • Your name
  • Your email address
  • Your mailing address
  • Your phone number
  • Your payment information (if you place an order)

We also collect certain technical information about your visit, such as your IP address, browser type, and device type. This information helps us to understand how our website is being used and to improve our website and customer experience.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders: We use your name, address, and payment information to process and fulfill your orders. We may also use your email address or phone number to communicate with you about your order (for example, to confirm your order or provide you with tracking information). Communicate with you about your orders or inquiries: If you contact us with a question or inquiry, we may use your email address or phone number to respond to you.
Improve our website and customer experience: We use the technical information we collect to analyze how our website is being used and to identify areas for improvement.

Send you promotional emails:

If you have opted-in to receive promotional emails from us, we may use your email address to send you promotional offers and updates about our products and services. You can opt-out of these emails at any time by clicking the “unsubscribe” link at the bottom of the email.
Respond to legal requests or prevent fraud: We may disclose your information in response to a legal request (such as a subpoena or court order) or to prevent fraud or other illegal activity.
We will never sell or rent your information to third parties. We may share your information with our trusted service providers (such as our payment processor or shipping carriers) who assist us in fulfilling your orders, but only to the extent necessary to provide those services.

Cookies

Our website uses cookies to enhance your browsing experience and to keep track of items in your shopping cart. A cookie is a small text file that is stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).

We use cookies to:

  • Remember your preferences and settings
  • Provide personalized content and recommendations
  • Analyze how our website is being used
  • Measure the effectiveness of our marketing campaigns

We do not use cookies to collect personally identifiable information. However, if you have created an account with us or have placed an order, we may associate your account or order information with the cookies we use.

Data Security

We take data security seriously and use industry-standard measures to protect your information. We use Secure Sockets Layer (SSL) encryption to encrypt the transmission of sensitive information (such as your payment information) over the internet. We also use firewalls, access controls, and other security measures to protect against unauthorized access, disclosure, or destruction of your information.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you have any concerns about the security of your information, please contact us at [email protected].

Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Your Rights

You have certain rights with respect to your personal information, including:

  • The right to access: You have the right to request access to the personal information we hold about you.
  • The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • The right to erasure: You have the right to request that we delete your personal information.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal information.
  • The right to data portability: You have the right to request that we provide you with a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.
  • The right to object: You have the right to object to the processing of your personal information on certain grounds.

If you wish to exercise any of these rights, please contact us here. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website. Your continued use of our website after any such changes will constitute your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].